We endeavor to protect the handling of personal information provided by customers who use this site (domain: [sunac.co.jp]). In addition, we will comply with laews and guidelines regarding the protection of personal information and establish the following policies.

[1] Customers' personal information

We usunally are not provided your personal information in this site. However, when using the services of "Inquiry", "Document request", "E-mail newsletter" and "Provision of CAM operator information" on the site, the name, address and other information may be required to the extent necessary.

[2] Use of personal information

We use the personal information provided by customers who use this site for the following purposes.

• a) "Inquiry" service: To contact you regarding the content of your inquiry
• b) "User technical school" service: For accepting and contacting applications for the User Technical School.

If it becomes necessary to use the personal information beyond the scope of the above purpose, we will notify you to that effect and use it after obtaining your consent.

[3] Disclosure or provision of personal information to third parties

Our company shall not disclose or provide any personal information from the customer to a 3rd party, except for the following cases.

• a) When we have the express permission of the customer.
• b) When required to by law
• c) When required to disclose personal information to our contractor only within the scope of use to execute the express purpose.
• d) When we determine that it is appropriate for our affiliate or sales representative to provide a reply due the nature of inquiry.
• e) When our business is inherited or taken over by another business due to a merger, company split, sales transfer or other means.

[4] Protection & Management of Personal Information

Regarding the handling of personal information provided by the customer, our company shall strive to exercise thorough management and protection of said personal information, so there is no information leak to any outside parties. In addition, we may commission or charge an external company to handle personal information only within the scope of use to execute the express purpose. In this situation as well, we shall provide protection, thorough management and the appropriate control methods, so there are no information leaks or divulging of said information to any outside parties. Furthermore, we shall provide thorough computer security protection for unauthorized access by outside parties, in order to protect all personal information.

[5] Disclosure, Editing, Request to Suspend Use or Deletion of Personal Information

Our company shall perform the prescribed procedure and provide the appropriate support for requests from the customer to disclose, edit, suspend use or delete said personal information.

[6] Cookie*1 and IP Address*2 Use

Our company may use cookies and IP addresses for the following purposes.

• 1. To identify, troubleshoot or resolve problems, or their causes, that occurred on the web server.
• 2. To improve the website and email content or function in order to provide better customer service.
• 3. To customize the website and email content or function so it matches the use or needs of each customer.
• 4. To use for statistical data and material without identifying any individuals.

*1 Cookie refers to a system used for exchanging information about access history between the customer's browser and the web server, in order to improve internet service efficiency.

*2 IP address refers to a number that is assigned to be able to identify the device of the receiver (customer), when exchanging data with the computer used by the customer.

[7] Inquiries Related to Personal Information

For inquiries regarding your own personal information, please use the contact form to get in touch with us.